1. Information We Collect

• Name, contact details, and payment information when booking an appointment.
• Health-related information necessary for providing our services.
• Shipping and billing addresses for product orders.
• Any information you provide when communicating with us.

2. How We Use Your Information

• Process and manage appointments and service bookings.
• Facilitate payments and apply deposits to scheduled services.
• Provide customer support and follow-up consultations.
• Ship orders and process returns, where applicable.
• Improve our website and service offerings.

3. Booking & Appointment Policy

• A non-refundable deposit is required to secure all appointments, applied toward the scheduled service.
• Reschedules must be made at least 48 hours in advance to transfer the deposit to a new date.
• No-shows or late cancellations will result in forfeiture of the deposit.

4. Refund Policy

• Due to the nature of our services, no refunds will be issued for completed treatments.
• Clients with concerns may request a follow-up consultation within 48 hours of service completion.

5. Shipping Policy

• Orders are processed within 2-3 business days and shipped via standard shipping.
• ZEIAH Aesthetics is not responsible for lost or damaged packages during transit.

6. Data Protection & Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers strictly for business operations such as payment processing, appointment management, and shipping logistics.

8. Your Rights & Choices

• Access, correct, or request the deletion of your personal data.
• Opt out of marketing communications at any time.
• Request clarification regarding how we handle your information.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website with an updated effective date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

mairar51@gmail.com